Retail & Consumer Goods

Blending world-class designs with frontier technology to make powerful connections

Over 80% of companies expect to compete primarily based on customer experience (CX) according to Gartner research.* Robots & Pencils is uniquely positioned to help bring these experiences to life by blending the best of art and science. At R&P, industry leaders in user experience and research collaborate with visual designers, data scientists and technologists to produce the experiences customers have come to demand. We partner with clients to produce both internal support systems as well as consumer-facing experiences focused squarely on meeting customer needs.

*Gartner Customer Experience in Marketing Survey (2017)

Industry Experience

Unlock your brand advantage

Case Studies

See how we’re transforming user experience and engagement

Client Testimonials

What our clients are saying

  • Our strategic partnership with Robots & Pencils has brought our digital vision to life. They continue to challenge conventional standards and boundaries, are keen to share their passion, and provide valuable insight to further the experience provided in our iOS product offerings.

    Karen Kajla

    Manager, Mobile Strategy & Emerging Technologies, WestJet
  • There has been nothing but positive feedback about your work from everyone here. From the business analysis to the technical Salesforce support, R&P’s knowledge, expertise and approach has been outstanding. Kudos to the team!

    Matt Damiani

    VP, Enterprise Ops, Art Van Furniture
  • The Fortune 500 is facing a crisis, with more companies cycling off than ever before. Building an innovation engine is a key step to staying there for the next 100 years and beyond — and Robots & Pencils is one of the few partners I’ve worked with that understands that.

    Ron Boire

    Board Member, Team Car Care Jiffy Lube

Industry Leads

Meet a few of our retail focused talent

Scott Cesen
Account Director
Meet Scott
Ron Boire
R&P Fellow
Meet Ron